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Ph.D. in Business Analytics and Information Systems, Indian Institute of Technology (IIT), Kharagpur


Master of Science (M.Sc.), Indian Institute of Engineering Science and Technology, Shibpur


Bachelor of Science (B.Sc.), West Bengal State University

Prof. (Dr.) Shreya Mukherjee

Assistant Professor

Email shreya.mukherjee@jgu.edu.in
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ORCID ID 0009-0006-0487-4516
Key Expertise E-Commerce, Human Computer Interaction, E-governance, Business Analytics.

Ph.D. in Business Analytics and Information Systems, Indian Institute of Technology (IIT), Kharagpur


Master of Science (M.Sc.), Indian Institute of Engineering Science and Technology, Shibpur


Bachelor of Science (B.Sc.), West Bengal State University


Biography

Dr. Shreya Mukherjee is an Assistant Professor at O.P. Jindal Global University, with research interests in E-Commerce, Human-Computer Interaction, E-Governance, and Business Analytics. Her research focuses on contemporary digital technologies and their impact on individuals, organizations, and society.

Dr. Mukherjee has published research in reputed international journals, including the Journal of Retailing and Consumer Services, Information and Computer Security, and Transforming Government: People, Process and Policy. Her published work addresses contemporary issues such as barriers to Buy Now, Pay Later (BNPL) adoption, privacy challenges in FemTech applications, and barriers to the digitalization of electronic health records in India. She has also presented her research at prominent international academic conferences, including the Pacific Asia Conference on Information Systems (PACIS) and the INFORMS Annual Meeting in Atlanta, USA.

Dr. Mukherjee has received several academic awards and distinctions for outstanding academic performance. She was ranked among the top 1% in the West Bengal Higher Secondary Examination, securing State Rank 34. She was the Departmental Topper in Mathematics in her B.Sc. in 2020 and subsequently the Departmental Topper in her M.Sc. in Applied Mathematics from IIEST Shibpur, graduating with a CGPA of 10/10. She received the Prof. S. C. Dasgupta Gold Medal for securing 1st position in the M.Sc. in Applied Mathematics Examination (2022), the Arun Chandra Mitra Memorial Gold Medal for securing 1st position in the M.Sc. Examination (2022), and the Ganesh Chandra Mitra Gold Medal for securing 1st position in the Post Graduate Examination (2022).
 

Introduction to Python

Digital Transformation for Business

1st in Post Graduate Examination, 2022 [IIEST]. Recipient of the Ganesh Chandra Mitra Gold Medal

1st in Master of Science Examination, 2022 (IIEST). Recipient of the Arun Chandra Mitra Memorial Gold Medal

1st in Master of Science in Applied Mathematics Examination, 2022 (IIEST). Recipient of the Prof. S. C. Dasgupta Gold Medal

Departmental topper, Mathematics Department (Rishi Bankim Chandra College, 2020)

Ranked among the top 1% in Higher Secondary Examination (WBCHSE, 2016), State Rank: 34

Mukherjee S, Iyer AC, Das S, Srinivasan S (2026;), "Privacy pitfalls: challenges in FemTech app adoption". Information and Computer Security, Vol. ahead-of-print No. ahead-of-print. https://doi.org/10.1108/ICS-12-2024-0319

Mukherjee S, Saha A, Das S (2026;), "Understanding barriers to electronic health record digitalization in India: a complexity theory approach". Transforming Government: People, Process and Policy, Vol. ahead-of-print No. ahead-of-print. https://doi.org/10.1108/TG-09-2025-0311

Mukherjee, S. (2025). Factors impeding buy now, pay later (BNPL) adoption in India: A mixed-method approach. Journal of Retailing and Consumer Services, 87, 104402. https://doi.org/10.1016/j.jretconser.2025.104402

Mukherjee, Shreya and Das, Saini, "Willingness to Digitalize Health Records: an Indian Perspective" (2024). PACIS 2024 Proceedings 8. https://aisel.aisnet.org/pacis2024/track11_healthit/track11_healthit/
Email shreya.mukherjee@jgu.edu.in
ORCID ID 0009-0006-0487-4516
Key Expertise E-Commerce, Human Computer Interaction, E-governance, Business Analytics.
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