Prof. (Dr.) Saroj Koul

Professor & Vice Dean        

B.E. (Kashmir University);
M.E. (IIT Roorkee);
Ph.D. (IIT Delhi)

Prof. (Dr.)  Saroj Koul is a Professor of Supply Chain Management at the Jindal Global Business School, India. Her industry, teaching and research experience spans 35 years. She earned a PhD from IIT Delhi, a Masters of System Engineering and Operation Research from IIT Roorkee and a Bachelor of Electrical Engineering from University of Kashmir, India. She comes to full-time teaching after 24 years in the industry, at Bharat Heavy Electricals Limited, India, where she held positions of increasing responsibility related to the analysis of emerging techno-economic changes, technology acquisition alternatives, organisational restructuring, and formulation of business strategies. In addition, she has over 14 years’ experience of teaching Management Studies in India and North American Universities.

Dr Koul has to her credit over 45 refereed publications and two books for postgraduate management students.  She is a recipient of the National Education Award 2012 as Best Professor in Operations and Supply Chain Management; the 2014 OP Jindal Teaching Excellence Award; the 2018 ‘Professor Indira Parikh 50 Women in Education Leader’ Award; and the 2019 ‘100 Most Dedicated Professors’ Award. On the research front, she is the recipient of the OP Jindal Research Excellence Awards (2011, 2012, 2013 and 2018); the 2013 AIMS-Great Lakes Outstanding Woman Management Researcher Award (Gold Medal) and 2019 AIMS International Outstanding Management Researcher Award. Her conference publications received Best Paper Award in 2010, 2011, 2018, 2019. She is also the recipient of research funding as the principal investigator for ‘Application of Balanced Scorecard’, and Strategic Orientations of Manufacturing Strategy and Performance’ of Small Medium Enterprises is being researched.

Dr Koul is an active life member of the System Dynamics Society of India, Institute of Material Management and CILT-India. She is on the Editorial Board of Int. J. of Agriculture Innovation, Technology and Globalization, International Journal of Electronic Transport; and AIMS International Journal of Management where she was the recipient of ‘Outstanding Editor’ for 2010 and 2015. She is on the Advisory Board of several educational institutes in India, where her contributions to the advancement of the student community and modern teaching philosophy are well recognised. Her current research focuses on system dynamics models, supply chain management, SMEs and organisational communication.

Recent Publications:

  • Title: Optimization Model for Production Planning: Case of an Indian Steel Company . In: Bansal J.C., Paprzycki M., Bianchini M., Sanjoy Das S. (eds) Computationally Intelligent Systems and their Applications (Springer Book Series) Studies in Computational Intelligence (SCI) forthcoming 2021.
  • Singh S., Verma R., Koul S. (2021) Big Data Platform Selection at a Hospital: A Rembrandt System Application. In: Sharma M.K., Dhaka V.S., Perumal T., Dey N., Tavares J.M.R.S. (eds) Innovations in Computational Intelligence and Computer Vision. Advances in Intelligent Systems and Computing, vol 1189. Springer, Singapore.
  • Koul, S. Kumar, U, Kumar V, and Singla, S., (2020) Internationalization: Case of an emerging Indian family SME, South Asian Journal of Business and Management Cases, 9: 3:1-12.
  • R. Verma, S. Koul and G. Singh, “Intelligent Decision-Making: Using Control Tower at a Logistics Company,” 2020 IEEE International Conference on Computing, Power and Communication Technologies (GUCON), Greater Noida, India, 2020, pp. 550-554,;  doi: 10.1109/GUCON48875.2020.9231108
  • O. A. Falebita, S. Koul, J.-F. K. Akinbami & J. B. Akarakiri (2019) Sustainable resource management: a societal uncertainty perspective, International Journal of Sustainable Development & World Ecology, 27:2, 167-178.
  • Singh, S., Verma, R., and Koul, S. (2019) A New Approach to Decision Prioritization – Case for Healthcare Decision-Makers, International Journal of Operations and Quantitative Management, 25 (4): 275-297.
  • Koul, S., Gupta, H., (2019) Resolving Food Wastage using ‘House of Quality’ – Experiment at a Residential School in India, AIMS International Journal of Management, 13 (3): 159-173.
  • Pruthi, T. and Koul, S., (2019) BRICS: Information Asymmetry in Primary Equity Markets. Theoretical Economics Letters, 9, 1817-1833.
  • Falebita, O.A., and Koul, S., (2018) From developing to sustainable economy: A comparative assessment of India and Nigeria, Environmental Development, 25: 130-137.
  • Sudhanshu Singh, Rakesh Verma and Saroj Koul (2017) Managing critical supply chain issues in Indian healthcare, Elsevier: Procedia Computer Science, Vol. 122,  (2017) pp. 315–322.
  • Singh, R., Koul, S., and Kumar, P., (2017) Analyzing the interaction of factors for Flexibility in Supply Chains, J. of Modelling in Management (Emerald);  Vol.12, No.4; pp.671-689  
  • Koul, S., Perikamana, H.N., Kumar, U., and Kumar, V., (2017) Enhancing BRICS Integration – A Cloud based Supply Chain perspective, Int’l Journal of Information Technology and Management (Inderscience), Vol. 16, No. 4, pp. 317-322 
  • Koul, S., Kumar, U., Kumar, V., and Verma, R., (2017) Mapping Public Procurement Practices in India, Int’l Journal of Knowledge Management Studies (Inderscience), Vol. 8, Nos. 1/2, pp. 99-114 
  • Koul, S., and Batra, D., (2016) Assertive ‘Aadhaar’ and Financial Inclusion, AIMS Int’l Journal of Management (AIMJ), 10(1): 51-69. 
  • Verma, R., Koul, S., and Pai, SS. (2016). Identifying profitable clientele using the Analytical Hierarchy Process, Intl. J. Business and Systems Research, Vol. 10, Nos. 2/3/4, pp.220–237. 
  • Koul S., Falebita O.A.,  Akinbami J-F.K., and Akarakiri J.B. (June 2016).  System dynamics, uncertainty and hydrocarbon resources modelling : A systematic review, Renewable and Sustainable Energy Reviews, 59: 199-205. 
  • Koul, S., and Guha, A., (2013).  ‘Entrepreneurship and Engineering: The Triumph of All India Warehousing Private Ltd.’ Emerald Emerging Markets Case Studies (EEMCS), Vol.3, No.4, pp.1-14. 
  • Koul, S., and Verma, R., (2012).  ‘Dynamic Vendor Selection: A Fuzzy AHP Approach’, Intl. J. of the Analytic Hierarchy Process (IJAHP), Vol. 4 Issue: 2, pp.118-136. 
  • Koul, S., (2012). ‘Automating Attendance Recording of Contingent Labours at a Large Construction Site’, Emerald Emerging Markets Case Studies (EEMCS), Vol.2, No.8, pp.1-13. 
  • Koul, S., and Atul, V., (2012). ‘Good as New: The Promise of Revamping in the Indian Steel Industry’AIMS Int’l J. of Management (AIMJ), Vol.6, No.2, pp.137-151. 
  • Koul, S., and Arora, M., (2012). ‘Coping with Capacity Expansion: Go-Goal Hydro’s Panache’, Emerald Emerging Markets  Case Studies, Vol. 2, No. 2, pp.1-7. 
  • Koul, S., Verma, R., (2011). “Dynamic Vendor Selection based on fuzzy AHP”, J. of Manufacturing Technology Management, Vol.22, No.8, pp.963-971. 
  • Singh, A., Koul, S., and Agrawal, A.K., (2011). ‘A Vendor Managed Two-Echelon Inventory System for an Integrated Production Procurement Case’, Asia-Pacific J. of Operational Research, Vol.28, No.3, pp.301-322. 
  • Singh, A., Koul, S., and Agrawal, A.K., (2010). ‘JELS models for single-buyer and single-suppliers: A comparative analysis’, Int’l Journal of Operations and Quantitative Management, Vol.16, No.2, pp.173-189. 
  • Raut, R., Verma, R., Bhasin, H.V., and Koul, S., (2010). ‘A Multi-criteria Decision Making Approach for Selection of Suppliers’, AIMS Int’l J. of Management, Vol.4, No.1, pp. 57-71 (Best Paper Award).  
  • Verma, R., Koul, S., Kannan G., (2009). ‘Vendor Selection and uncertainty’, Int’l J. of Business Performance and Supply Chain Modelling, Vol.1, No.4, pp.333-345.  
  • Koul, S. (2009). ‘Communication Structure of the Public Sector in India: An Empirical Analysis’, Corporate Communications: An Int’l Journal, Vol.14, No.3, pp.320-332.  

With a demonstrated interdisciplinary background – proficient hands-on practical experience backed by theoretical knowledge – my research adopts techniques and practices from Decision Making, System Dynamics Modelling, Organizational Strategy, Corporate Communication and Information Systems.

My first interest lays in the Governance and the Operational Strategy of the Government and the Industry. By conducting policy experiments and identifying the right set of decision variables my research renders a better understanding of complex problems faced by policymakers. Secondly, I research areas of Supply Chain Management and Facility Logistics to identify the most favourable suppliers and optimal vendors that are of strategic importance to industries today. My third research interest is the development of business tools for the measurement of effectiveness between Manufacturing Strategy and Firm Performance; currently being pursued on Small Medium Enterprises through funded research.

I expect these research interests in the coming 2-3 years to culminate into application-oriented research for improving decision-making and organizational performance. Also, a number of case studies dealing in concepts and managerial challenges for MBA and BBA level are forthcoming.

  • S.Koul, C. V. Datta and R. Verma, Car Rentals’ Knowledge and Customer Choice, 2020 International Conference on Emerging Trends in Information Technology and Engineering (ic-ETITE), Vellore, India, 2020, pp. 1-5, doi: 10.1109/ic-ETITE47903.2020.331.
  • Saksham Agarwal and Saroj Koul. Impact of Blockchain Technology on a ‘Relay Network’, 16th AIMS Int’l Conference on Management (AIMS-16), Symbiosis Institute of Management Studies, Pune, India, January 3-5, 2019; pp. 607-616 [ISBN: 978-1-943295-11-1].
  • Sanjay Jha and Saroj Koul. Application of Block Chain Technology in Higher Education, 16th AIMS Int’l Conference on Management (AIMS-16), Symbiosis Institute of Management Studies (Pune), India, January 3-5, 2019; pp. 618-623 [ISBN: 978-1-943295-11-1; recipient of AIMS-IBA 2018 Best Paper Award]
  • Sahil Singla and Saroj Koul, In-house Fleet Services Vs Contracted 3PLs: An Empirical Analysis, 15th AIMS Int’l Conference on Management (AIMS-15), IMT Ghz., Ghaziabad, India, January, 6-8, 2018; pp. 201-208 [ISBN: 978-1-943295-08-01]; recipient of the AIMS-IBA 2018 Best Paper Award).
  • Vishul Singal and Saroj Koul, Identification of Benchmarks for Adoption by SMEs in the Indian Cold Chain, 15th AIMS Int’l Conference on Management (AIMS-15), IMT Ghz., Ghaziabad, India, January, 6-8, 2018; pp. 209-214 [ISBN: 978-1-943295-08-01].
  • Rohit Rajpal and Saroj Koul, Outsourcing: a Non-competent area of Organization or Internal Strategy, Int’l Conference on Management and Information Systems (ICMIS-14), Bangkok, Thailand, August 4-6, 2014, pp.13-19 [ISBN 978-81-924713-4-1]
  • V.Vinay Raju, Amir Subhani and Saroj Koul, Vinayak Gas: Future Perspective, Case Studies in Management, Bharti Publication, Delhi, India, (2014), 156-162. [ISBN 978-93-81212-67-7]
  • Yatish P. Dasari and Saroj Koul, Indian Automobile Industry – A Sustainable Green Supply Chain Perspective, 3rd Int’l Conference on Logistics and Supply Chain Management (LSCM) 2013, Bali (Indonesia), June, 27-29, 2013, pp. 331–338. Eds.  S Halim & IGA Widyadana, published by the Institute for Research and Community Service, Petra Christian University, Surabaya, Indonesia [ISBN:978-979-99765-2-9].
  • Mudit S. Desai and Saroj Koul, Implementing Strategic Project Management for Achieving Organizational Goals, 3rd Int’l Conference on Logistics and Supply Chain Management (LSCM) 2013,  Bali (Indonesia), June, 27-29, 2013, pp. 339–348 Eds. S Halim & IGA Widyadana, published by the Institute for Research and Community Service, Petra Christian University, Surabaya, Indonesia [ISBN: 978-979-99765-2-9].
  • Yatish P. Dasari and Saroj Koul, Drivers for Sustainable Green Supply Chain – Case of the Indian Automobile Industry, Technology Innovation and Industrial Management, (TIIM13), Phuket, Thailand, May 29-31, 2013, S6: 210-223 [ISSN: 1906-7631].
  • J. Joshuva Alexander and Saroj Koul, Enhancing Project Management – A Quality Gate Usage, Technology Innovation and Industrial Management, 2013 (TIIM13), Kasetsart University, Bangkok, Thailand, May 29-31, 2013, S5: 160-172 [ISSN: 1906-7631].
  • Alexander, Joshuva J. and Goyal, Ashwin Kumar and Dave, Ankit and Desai, Mudit and Vignesh, P. B., A Speculative Study on Skill Gaps in Logistics Industry – Indian Perspective (March 28, 2013). Available at SSRN:
  • Ashwathej Purushothaman, Agro Supply Chain in India: A Post GST Scenario, Agro Supply Chain Conference 2016 – Cold Chain Logistics in Agriculture Conference (ASCC 2016), UPES, Dehradun, Oct 7-8, 2016.
  • Aditya Bhasin, Utilization of Solar Power in Agriculture Cycle, Agro Supply Chain Conference 2016 – Cold Chain Logistics in Agriculture Conference (ASCC 2016), UPES, Dehradun, Oct 7-8, 2016.
  • Sandou Keita, Prashant Dwivedi and Vivek Pant, Business School of my Dreams – A QFD Structure, KGI Conference, JGU Campus, India, August, 13-14, 2015.
  • Abhay Mehta, Abhishek Rai and Saroj Koul, Identification of Critical Factors: Increasing Efficiency of Purchase Management, AIMS Int’l Conference on Management (AIMS-11), IMT Ghz. NCR, India, Dec.21-24, 2013.
  • J. Joshuva Alexander, Saroj Koul and Sanjeev Sharma, Quality Gate: A Strategic Management Supportive Tool, Int’l Conference ‘Innovative Ways of Managing Business in the Post Globalized Era’, BVIMR, India, February, 2-3, 2013. (Recipient of the First Prize – Presentation Category).
  • Pooja Wadhwa and Saroj Koul, Critical Factors Affecting Retention: Case of the Indian IT Industry, Ninth AIMS Int’l Conference on Management (AIMS-9), pp. 632-63, Flame Pune, India, Jan.1-4, 2012.
  • Rohit, Saroj Koul and Atul V, Carbon Footprint in Steel Making – An Empirical Study, Int’l Conference on Advances in Supply Chain and Manufacturing Management (ASCMM2011), IIT Kharagpur, West Bengal, India, December 16-18, 2011.
  • Saroj Koul, Ankur Saraswat, Rakesh Verma, Evaluation and Ranking of Supplier at a Service Firm Using Analytic Hierarchy Process, World Congress on Information and Communication Technologies (WICT2011), organized by University of Mumbai, India and MIR Labs, USA, pp. 926-931, Mumbai, India, 11-14 December, 2011. [978-1-4673-0125-1© 2011 IEEE].
  • Saroj Koul and Neeraj Saxena, Can Technological Innovations Handle Attendance of Unskilled Workers at a Large Power Plant Construction Site?, Int’l Conference on Management Cases 2011 (ICMC 2011), NCR, India, December 1- 2, 2011, pp. 260-269. Eds. Sardana, G.D. et al., Positive Initiatives for Organizational Change and Transformation, McMillian Advanced Research Series [ISBN: 935-059-037-9].
  • A Critical Success Factors in the Buyer-supplier Relationship: A Study, Int’l Conference on Management and Information Systems (ICMIS-18), Bangkok, Thailand, Sept. 21-22, 2018.  [Abstract 186]
  • Indian Agri-food Supply Chain Traceability, Int’l Conference on Management and Information Systems (ICMIS-18), Bangkok, Thailand, Sept. 21-22, 2018.  [Abstract 187]
  • India Cold Chain Logistics 2020, Int’l Conference on Management and Information Systems, Bangkok (Thailand), Sept., 26-27, 2017 [Abstract No: S198]
  • What is Effective: An “In-house” Fleet Services or Contracted 3pls – A Study?Int’l. Conference on Management and Information Systems, Bangkok (Thailand), Sept., 26-27, 2017 [Abstract No: S202]
  • Recipient of the Academic Professional Award, 2020 (awarded by Universal Innovators).
  • Recipient of the 100 Most Dedicated Professors Award, 2019 (awarded by World Education Congress).
  • Recipient of the Professor Indira Parikh 50 Women in Education Leader Award, 2018 (awarded by World Education Congress).
  • Recipient of the Best Paper Award in 2010, 2011, 2018 and 2019 (various conferences).
  • Recipient of AIMS Outstanding Editor Award for 2010 and 2015.
  • Recipient of the 2014 OP Jindal Teaching Excellence Award and special mention in 2015 (OP Jindal Global University).
  • Recipient of 2013 AIMS-Great Lakes Outstanding Woman Management Researcher Award (awarded Gold Medal).
  • Recipient of  2019 AIMS International Outstanding Management Researcher Award (awarded by AIMS-International).
  • Recipient of the 2012 Dewang Mehta National Education Award – Category ‘Best Professor’ in ‘Operations and Supply Chain Management’ (awarded by B School Affaire, India).
  • Recipient of the OP Jindal Research Excellence Awards for 2011, 2012, 2013 and 2018 (awarded Gold Medal).

Core Courses

  • Operations Management
  • Operations & Supply Chain Systems 

Seminar & Coordinated Courses

  • Project Management (with PMI, USA)
  • Managing Quality

Elective Courses

  • Simulation Lab
  • Logistics Management
  • Global Logistics
  • Purchase and Supply Management
  • Sustainable Sourcing
  • Global Operations Strategy and Manufacturing 
  • Spreadsheet Modelling     

Visiting Faculty Courses

  • Operations Management
  • Supply Chain Management