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Ph.D. (Indian Institute of Management Kashipur)


B.Tech. (Lovely Professional University)

Roopendra Roopak

Assistant Professor – Marketing

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ORCID ID 0000-0001-7122-2434
Key Expertise Digital Marketing, Customer Engagement, Brand Communities, Marketing Analytics, Applied Research

Ph.D. (Indian Institute of Management Kashipur)


B.Tech. (Lovely Professional University)


Biography

Dr. Roopendra Roopak is an Assistant Professor of Marketing at Jindal Global Business School, O.P. Jindal Global University. He holds a PhD in Marketing Management from the Indian Institute of Management (IIM) Kashipur, where his doctoral research focused on customer engagement within online brand communities, with an emphasis on psychological and contextual drivers.

His research interests lie at the intersection of digital marketing, customer engagement, brand communities, and the policy implications of AI adoption. Dr. Roopak has published in reputed peer-reviewed journals and regularly presents his work at leading national and international academic conferences, including the ISMS Marketing Science Conference and the POMS International Conference. His work aims to bridge academic rigour with managerial relevance and contribute meaningfully to scholarly and practitioner discourse.

At JGBS, Dr. Roopak teaches a variety of undergraduate and postgraduate courses, including Digital Marketing, Marketing Analytics, Social Media Marketing, and Marketing Management. His teaching philosophy emphasizes the integration of theoretical foundations with contemporary industry practices, fostering applied learning and critical thinking among students.

Prior to entering academia, Dr. Roopak gained valuable experience working on projects of global enterprise technology firms such as Adobe, Oracle, HP, and Cisco. This industry background informs his academic work, particularly in areas related to marketing strategy, platform economy, and digital transformation.

Digital Marketing

Marketing Analytics

Digital Marketing for Family Business

Social Media Marketing

Marketing Management

Critical Thinking and Problem Solving

Written Analysis and Communication

Best Paper Award, Paper Development Workshop (PDW), Indian Institute of Management Rohtak, 2019

Roopak, R., Bandyopadhyay, C., & Pradhan, S. (2025). Eco-Stories That Stick: Sustainability-Focused Digital Marketing Strategies by Rustic Hue. In S. Santos, J. Santos, P. Pires, & I. Pereira (Eds.), Cases on Effective Digital Marketing for Competitive Organizations (pp. 189-222). IGI Global Scientific Publishing. https://doi.org/10.4018/979-8-3693-5395-0.ch006

Roopak, R. and Chakrabarti, S. (2024), "Framing knowledge structure of customer engagement: a multimethod review", VINE Journal of Information and Knowledge Management Systems, Vol. ahead-of-print No. ahead-of-print. https://doi.org/10.1108/VJIKMS-12-2022-0364
ORCID ID 0000-0001-7122-2434
Key Expertise Digital Marketing, Customer Engagement, Brand Communities, Marketing Analytics, Applied Research
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