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B.E. (Kashmir University)

M.E. (IIT Roorkee)

Ph.D. (IIT Delhi)

Prof. (Dr.) Saroj Koul

Professor

Email skoul@jgu.edu.in
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B.E. (Kashmir University)

M.E. (IIT Roorkee)

Ph.D. (IIT Delhi)

Biography

Prof. (Dr.)  Saroj Koul is a Professor of Supply Chain Management at the Jindal Global Business School, India. Her industry, teaching and research experience spans 35 years. She earned a PhD from IIT Delhi, a Masters of System Engineering and Operation Research from IIT Roorkee and a Bachelor of Electrical Engineering from University of Kashmir, India. She comes to full-time teaching after 24 years in the industry, at Bharat Heavy Electricals Limited, India, where she held positions of increasing responsibility related to the analysis of emerging techno-economic changes, technology acquisition alternatives, organisational restructuring, and formulation of business strategies. In addition, she has over 14 years’ experience of teaching Management Studies in India and North American Universities.

Dr Koul has to her credit over 45 refereed publications and two books for postgraduate management students.  She is a recipient of the National Education Award 2012 as Best Professor in Operations and Supply Chain Management; the 2014 OP Jindal Teaching Excellence Award; the 2018 ‘Professor Indira Parikh 50 Women in Education Leader’ Award; and the 2019 ‘100 Most Dedicated Professors’ Award. On the research front, she is the recipient of the OP Jindal Research Excellence Awards (2011, 2012, 2013, 2018 and 2021); the 2013 AIMS-Great Lakes Outstanding Woman Management Researcher Award (Gold Medal) and 2019 AIMS International Outstanding Management Researcher Award. Her conference publications received Best Paper Award in 2010, 2011, 2018 and 2019. She is also the recipient of research funding as the principal investigator for ‘Application of Balanced Scorecard’, and Strategic Orientations of Manufacturing Strategy and Performance’ of Small Medium Enterprises is being researched.

Dr Koul is an active life member of the System Dynamics Society of India, Institute of Material Management and CILT-India. She is on the Editorial Board of Int. J. of Agriculture Innovation, Technology and Globalization, International Journal of Electronic Transport; and AIMS International Journal of Management where she was the recipient of ‘Outstanding Editor’ for 2010 and 2015. She is on the Advisory Board of several educational institutes in India, where her contributions to the advancement of the student community and modern teaching philosophy are well recognised. Her current research focuses on system dynamics models, supply chain management, SMEs and organisational communication. https://orcid.org/0000-0002-3051-5625

 

With a demonstrated interdisciplinary background – proficient hands-on practical experience backed by theoretical knowledge – my research adopts techniques and practices from Decision Making, System Dynamics Modelling, Organizational Strategy, Corporate Communication and Information Systems.

My first interest lays in the Governance and the Operational Strategy of the Government and the Industry. By conducting policy experiments and identifying the right set of decision variables my research renders a better understanding of complex problems faced by policymakers. Secondly, I research areas of Supply Chain Management and Facility Logistics to identify the most favourable suppliers and optimal vendors that are of strategic importance to industries today. My third research interest is the development of business tools for the measurement of effectiveness between Manufacturing Strategy and Firm Performance; currently being pursued on Small Medium Enterprises through funded research.

I expect these research interests in the coming 2-3 years to culminate into application-oriented research for improving decision-making and organizational performance. Also, a number of case studies dealing in concepts and managerial challenges for MBA and BBA level are forthcoming.

Core Courses

  • Operations Management
  • Supply Chain Management
  • Operations & Supply Chain Systems 
  • Operations Research

Seminar & Coordinated Courses

  • Project Management (with PMI, USA)
  • Managing Quality


Elective Courses

  • Simulation Lab
  • Logistics Management
  • Global Logistics
  • Purchase and Supply Management
  • Sustainable Sourcing
  • Global Operations Strategy and Manufacturing 
  • Spreadsheet Modelling       


Visiting Faculty Courses

  • Operations Management
  • Supply Chain Management

Distinguished Woman Researcher in Operations & Supply Chain Management 2023 (8th VIVA, 2023).

Woman Achiever in Logistics Sector Award 2021 (Logistics Education); Logistics Skill Council of India, MHRD.

Certificate of Merit, AIMA ICRC Case Writing Competition 2021.

Academic Professional Award, 2020 (awarded by Universal Innovators, India).

100 Most Dedicated Professors, 2019 (awarded by World Education Congress).

AIMS International Outstanding Management Researcher Award , 2019 (awarded by INFOR).

Professor Indira Parikh 50 Women in Education Leader Award, 2018 (awarded by World Education Congress).

AIMS-Great Lakes Outstanding Woman Management Researcher Award, 2013 (awarded Gold Medal by INFOR).

Dewang Mehta National Education Award – Category ‘Best Professor’ in ‘Operations and Supply Chain Management’, 2012 (awarded by B School Affaire, India).

AIMS Outstanding Editor Award for 2010 and 2015.

OP Jindal Research Excellence Awards for 2011-2013, 2018 and 2021

OP Jindal Teaching Excellence Awards 2014 and special mention in 2015 (OP Jindal Global University).

Best Paper Award in 2010, 2011, 2018 and 2019 (various conferences).

Koul, S., Verma, R., & KV, A. (2024). Privacy Preferences of Consumer and Lender: A Case of Digital Credit Systems in India. Journal of Internet Commerce, 1–31. https://doi.org/10.1080/15332861.2024.2418175

S. Koul, V. Mishra and I. W. Taylor, “System Dynamics Modeling for Understanding the Adoption of Digital Therapeutics,” 2024 First International Conference on Pioneering Developments in Computer Science & Digital Technologies (IC2SDT), Delhi, India, 2024, pp. 210-215, doi: 10.1109/IC2SDT62152.2024.10696490.

Koul, S., Kashyap, P., Singh, A. and V., A. (2024), “Planning Sustainability: The Future of Green Public Procurement in India”, Misra, R.K., Purankar, S.A., Goel, D., Kapoor, S. and Sharma, R.B. (Ed.) Resilient Businesses for Sustainability (Advanced Series in Management, Vol. 34A), Emerald Publishing Limited, Leeds, pp. 31-46. https://doi.org/10.1108/S1877-63612024000034A004

Mishra, V., Koul, S., & Taylor, I.W. (2024). Digital Twin for Diabetes Management Using System Dynamics Simulation-The Case of India, 6th International Conference on Computational Intelligence in Communications, and Business Analytics (Best paper presentation). Forthcoming in CCIS Springer.

Verma, R., Koul, S., Ajaygopal, K.V., & Singh, S. (2024, May). Exploring game theoretic applications in cyber security. In 2024 Int’l Conference on Intelligent Systems for Cybersecurity (ISCS) (pp. 1-6). IEEE. https://ieeexplore.ieee.org/document/10581244

Verma, R., Koul, S., & Ajaygopal, K. V. (2024). Evaluation and Selection of a Cybersecurity Platform ─ Case of the Power Sector in India. Decision Making: Applications in Management and Engineering, 7(1):209-236. https://www.dmame-journal.org/index.php/dmame/article/view/891

Shamsuddoha, M., Koul, S., & Taylor, I.W. (2024). Eco-efficient Dairy Waste Treatment: Validating a Sustainable System Dynamics Framework. Operations Research Forum, 5(1):1-12. https://doi.org/10.1007/s43069-023-00290-9

Arora, A., Koul, S., & Kumar, U. (2024). Rescue of the Material Recycler: A Case Study on the ‘End-of-Life Tyres’. FIIB Business Review, 13(4):404-413. https://doi.org/10.1177/23197145231214433

Verma, R., Koul, S., & Ajaygopal, K. V. (2024). Evaluation and Selection of a Cybersecurity Platform─ Case of the Power Sector in India. Decision Making: Applications in Management and Engineering, 7(1), 209-236. https://doi.org/10.31181/dmame712024891

Thibeault, A., Taylor, I.W., Koul, S., Falebita, O.A., & Coppus, G. (2023). The Potential Impact of ESG Spending on Public Perception of the Canadian Oil Sands. In: Qudrat-Ullah, H. (eds) Managing Complex Tasks with Systems Thinking. Understanding Complex Systems. pp 347–379, Springer, Cham. https://doi.org/10.1007/978-3-031-40635-5_15

Koul, S., & A. Singh, (2023). “Mapping Vulnerabilities of Indian Long-Haul Truck Drivers,” 2022 IEEE International Conference on Service Operations and Logistics, and Informatics (SOLI), Delhi, India, pp. 1-8, https://doi.org/10.1109/SOLI57430.2022.10294623

Shamsuddoha, M., Kashem, M.A., & Koul, S. (2023). Systemic Review of AI Reshaped Blockchain Applications. In: Woungang, I., Dhurandher, S.K., Pattanaik, K.K., Verma, A., Verma, P. (eds) Advanced Network Technologies and Intelligent Computing. ANTIC 2022. Part I, CCIS 1797, Chapter 32, pp. 470–494. Communications in Computer and Information Science, Vol.1797. Springer, Cham. https://doi.org/10.1007/978-3-031-28180-8_32

Koul, S., Taylor, I.W., Falebita, O.A. Ono, T., Chen, R., & Vogel, M.T. (2022). Examining the success of women of color-owned small and medium-sized enterprises in the United States: A system dynamics perspective, International Entrepreneurship and Management Journal https://link.springer.com/article/10.1007/s11365-022-00806-5

Taylor, I.W., Ullah, M.A., Koul, S., & Ulloa, M.S. (2022). Evaluating the impact of institutional improvement on control of corruption—A system dynamics approach. Systems, 10(3), 64. https://www.mdpi.com/2079-8954/10/3/64

Kore, H.H., & Koul, S. (2022). Electric vehicle charging infrastructure: positioning in India. Management of Environmental Quality: An International Journal. 33 (3), 776-799. https://doi.org/10.1108/MEQ-10-2021-0234

Falebita, O.A., Koul, S. & Taylor, I.W. (2022) Unconventional energy resources: a system dynamics evaluation of social, environment and economic aspects. International J Energy Environment Engineering. https://doi.org/10.1007/s40095-021-00448-3

Koul, S., Singh, S., & Verma, R. (2022). Decentralised Content Creation in Digital Learning: A Blockchain Concept. In ICT with Intelligent Applications (583-591). Springer, Singapore. 248, Springer, Singapore. https://doi.org/10.1007/978-981-16-4177-0_57

Singh, S., Verma, R., & Koul, S. (2022). A data-driven approach to shared decision-making in a healthcare environment. OPSEARCH, 59, 732–746. https://doi.org/10.1007/s12597-021-00543-3

Singh, S., Verma, R. & Koul, S. (2022) A collaborative method for simultaneous operations: case of an eye clinic. OPSEARCH, 59, 711–731. https://doi.org/10.1007/s12597-021-00513-9

Kore, HH., Koul, S., & Verma, R. (2021). Indian MSMEs–Review of Dynamic Capabilities with Lean Production, International J of Operations and Quantitative Management, 27(4), 361-382. (DOI: 10.46970/2021.27.4.4)

Koul, S., Samantaray, P., & Atul, V. (2021) Reductions in the ‘Prime Stock for Sales’ generation in Steel Industry: A Lean Approach using DMAIC Tools, International J of Operations and Quantitative Management, 27(1), 23-44. (DOI: 10.46970/2021.27.1.2)

Koul, S. and Gupta, H. (2021), “Leveraging the balanced scorecard – a tool for SME advancement”, Emerald Emerging Markets Case Studies, 11(2), 1-16. https://doi-org/10.1108/EEMCS-08-2020-0282 • Banerjee T., and Koul S. (2021) Optimization Model for Production Planning: Case of an Indian Steel Company. In: Bansal J.C., Paprzycki M., Bianchini M., Das S. (eds) Computationally Intelligent Systems and their Applications. Studies in Computational Intelligence, vol 950. (Chapter 2), 11-21. © Springer Nature Singapore Pte Ltd. https://link.springer.com/book/10.1007/978-981-16-0407-2

Singh S., Verma R., & Koul S. (2021). Big Data Platform Selection at a Hospital: A Rembrandt System Application. In: Sharma M.K., Dhaka VS, Perumal T., Dey N., Tavares JMRS (eds) Innovations in Computational Intelligence and Computer Vision. Advances in Intelligent Systems and Computing, vol 1189. (Chapter 16) © Springer Nature Singapore Pte Ltd. 2021 Scopus Indexed Springer Book Series. https://doi.org/10.1007/978-981-15-6067-5_16

Koul, S., Kumar, U., Kumar, V., & Rajput, P. K. (2020). Being Distinctive and Successful Is A Balancing Act–Evidence From An Indian MSME. In: Dey AK, et al. (eds), Sustainable Entrepreneurship – Innovation and Transformation, Bloomsbury India Pvt. Ltd., New Delhi, (ISBN: 978-93-90513-84-0)

Koul, S., Kumar, U., Kumar, V., & Singla, S. (2020). Internationalization: Case of an emerging Indian family SME. 9(3), 1-12. https://doi.org/10.1177/2277977920958083

Koul, S., Datta, C. V., & Verma, R. (2020, February). Car Rentals’ Knowledge and Customer Choice. In 2020 International Conference on Emerging Trends in Information Technology and Engineering (ic-ETITE) (1-5). https://ieeexplore.ieee.org/document/9077799

Verma, R., Koul, S., & Prasad, B. (2020, March). Expert System–A Case of Indian Railway’s Track Maintenance and Renewal Operations. In Proceedings of the International Conference on Innovative Computing & Communications (ICICC). Available at SSRN: http://dx.doi.org/10.2139/ssrn.3563091

Falebita, O.A., Koul, S., Akinbami, J.F., & Akarakiri, J.B. (2020). Sustainable resource management: a societal uncertainty perspective. International Journal of Sustainable Development & World Ecology, 27(2), 167-178.

Singh, S., Rakesh, V., & Koul, S. (2019). A New Approach to Decision Prioritization–Case for Healthcare Decision-Makers. International Journal of Operations and Quantitative Management, 25(4), 275-297.

Koul, S., & Gupta, H., (2019). Resolving Food Wastage using ‘House of Quality’ – Experiment at a Residential School in India, AIMS International Journal of Management, 13(3), 159-173.

Pruthi, T., & Koul, S. (2019). BRICS: Information asymmetry in primary equity markets. Theoretical Economics Letters, 9(6), 1817-1833.

Saksham Agarwal and Saroj Koul, Impact of Blockchain Technology on a ‘Relay Network’, 16th AIMS Int’l Conference on Management (AIMS-16), Symbiosis Institute of Management Studies, Pune, India, January 3-5, 2019; pp. 607-616 [ISBN: 978-1-943295-11-1].

Sanjay Jha and Saroj Koul, Application of Blockchain Technology in Higher Education, 16th AIMS Int’l Conference on Management (AIMS-16), Symbiosis Institute of Management Studies (Pune), India, January 3-5, 2019; pp. 618-623 [ISBN: 978-1-943295-11-1; recipient of AIMS-IBA 2018 Best Paper Award].

Falebita, O.A, & Koul, S. (2018). From developing to sustainable economy: A comparative assessment of India and Nigeria. Environmental development, 25, 130-137.

Sahil Singla and Saroj Koul, In-house Fleet Services Vs Contracted 3PLs: An Empirical Analysis, 15th AIMS Int’l Conference on Management (AIMS-15), IMT Ghz., Ghaziabad, India, January 6-8, 2018; pp. 201-208 [ISBN: 978-1-943295-08-01]; recipient of the AIMS-IBA 2018 Best Paper Award.

Vishul Singal and Saroj Koul, Identification of Benchmarks for Adoption by SMEs in the Indian Cold Chain, 15th AIMS Int’l Conference on Management (AIMS-15), IMT Ghz., Ghaziabad, India, January 6-8, 2018; pp. 209-214 [ISBN: 978-1-943295-08-01].

A Critical Success Factors in the Buyer-supplier Relationship: A Study, Int’l Conference on Management and Information Systems (ICMIS-18), Bangkok, Thailand, Sept. 21-22, 2018. [Abstract 186]

Indian Agri-food Supply Chain Traceability, Int’l Conference on Management and Information Systems (ICMIS-18), Bangkok, Thailand, Sept. 21-22, 2018. [Abstract 187]

Singh, S., Verma, R., & Koul, S. (2017). Managing critical supply chain issues in Indian healthcare. Procedia computer science, 122, 315-322.

Singh, R.K., Koul, S., & Kumar, P. (2017). Analyzing the interaction of factors for flexibility in supply chains. Journal of Modelling in Management, 12(4), 671-689.

Koul, S., Perikamana, H. N., Kumar, U., & Kumar, V. (2017). Enhancing BRICS integration: a cloud-based green supply chain concept. International Journal of Information Technology and Management, 16(4), 317-332.

Koul, S., Kumar, U., Kumar, V., & Verma, R. (2017). Mapping public procurement practices in India. International Journal of Knowledge Management Studies, 8(1-2), 99-114.

India Cold Chain Logistics 2020, Int’l Conference on Management and Information Systems, Bangkok (Thailand), Sept. 26-27, 2017. [Abstract No: S198]

What is Effective: An “In-house” Fleet Services or Contracted 3pls – A Study?, Int’l Conference on Management and Information Systems, Bangkok (Thailand), Sept. 26-27, 2017. [Abstract No: S202]

Koul, S., and Batra, D., (2016). Assertive ‘Aadhaar’ and Financial Inclusion, AIMS International Journal of Management (AIMJ), 10(1), 51-69.

Verma, R., Koul, S., & Pai, SS. (2016). Identifying profitable clientele using the Analytical Hierarchy Process, International Journal of Business and Systems Research, 10 (2/3/4), 220–237.

Koul S., Falebita O.A., Akinbami J-F.K., & Akarakiri J.B. (2016). System dynamics, uncertainty and hydrocarbon resources modelling: A systematic review, Renewable and Sustainable Energy Reviews, 59, 199-205.

Ashwathej Purushothaman, Agro Supply Chain in India: A Post GST Scenario, Agro Supply Chain Conference 2016 – Cold Chain Logistics in Agriculture Conference (ASCC 2016), UPES, Dehradun, Oct 7-8, 2016.

Aditya Bhasin, Utilization of Solar Power in Agriculture Cycle, Agro Supply Chain Conference 2016 – Cold Chain Logistics in Agriculture Conference (ASCC 2016), UPES, Dehradun, Oct 7-8, 2016.

Sandou Keita, Prashant Dwivedi and Vivek Pant, Business School of my Dreams – A QFD Structure, KGI Conference, JGU Campus, India, August 13-14, 2015.

Rohit Rajpal and Saroj Koul, Outsourcing: a Non-competent area of Organization or Internal Strategy, Int’l Conference on Management and Information Systems (ICMIS-14), Bangkok, Thailand, August 4-6, 2014, pp.13-19 [ISBN 978-81-924713-4-1].

V.Vinay Raju, Amir Subhani and Saroj Koul, Vinayak Gas: Future Perspective, Case Studies in Management, Bharti Publication, Delhi, India, (2014), pp. 156-162. [ISBN 978-93-81212-67-7].

Koul, S., & Guha, A. (2013). Entrepreneurship and engineering: the triumph of All India Warehousing Private Ltd. Emerald Emerging Markets Case Studies. 3(4),1-14.

Yatish P. Dasari and Saroj Koul, Indian Automobile Industry – A Sustainable Green Supply Chain Perspective, 3rd Int’l Conference on Logistics and Supply Chain Management (LSCM) 2013, Bali (Indonesia), June 27-29, 2013, pp. 331–338. Eds. S Halim & IGA Widyadana, published by the Institute for Research and Community Service, Petra Christian University, Surabaya, Indonesia [ISBN:978-979-99765-2-9].

Mudit S. Desai and Saroj Koul, Implementing Strategic Project Management for Achieving Organizational Goals, 3rd Int’l Conference on Logistics and Supply Chain Management (LSCM) 2013, Bali (Indonesia), June 27-29, 2013, pp. 339–348 Eds. S Halim & IGA Widyadana, published by the Institute for Research and Community Service, Petra Christian University, Surabaya, Indonesia [ISBN: 978-979-99765-2-9].

Yatish P. Dasari and Saroj Koul, Drivers for Sustainable Green Supply Chain – Case of the Indian Automobile Industry, Technology Innovation and Industrial Management (TIIM13), Phuket, Thailand, May 29-31, 2013, S6: 210-223 [ISSN: 1906-7631].

J. Joshuva Alexander and Saroj Koul, Enhancing Project Management – A Quality Gate Usage, Technology Innovation and Industrial Management, 2013 (TIIM13), Kasetsart University, Bangkok, Thailand, May 29-31, 2013, S5: 160-172 [ISSN: 1906-7631].

Alexander, Joshuva J., Goyal, Ashwin Kumar, Dave, Ankit, Desai, Mudit, Vignesh, P. B., A Speculative Study on Skill Gaps in Logistics Industry – Indian Perspective, March 28, 2013. Available at SSRN: http://dx.doi.org/10.2139/ssrn.2241116.

Abhay Mehta, Abhishek Rai and Saroj Koul, Identification of Critical Factors: Increasing Efficiency of Purchase Management, AIMS Int’l Conference on Management (AIMS-11), IMT Ghz. NCR, India, Dec. 21-24, 2013.

J. Joshuva Alexander, Saroj Koul and Sanjeev Sharma, Quality Gate: A Strategic Management Supportive Tool, Int’l Conference ‘Innovative Ways of Managing Business in the Post Globalized Era’, BVIMR, India, February 2-3, 2013. (Recipient of the First Prize – Presentation Category).

Verma, R., & Koul, S. (2012). Dynamic Vendor Selection: A Fuzzy AHP Approach. International Journal of the Analytic Hierarchy Process, 4(2), 118-136.

Koul, S. (2012). Automating attendance recording of contingent labours at a large construction site. Emerald Emerging Markets Case Studies. 2(8), 1-13.

Koul, S., & Atul, V. (2012). Good as new: The promise of revamping in the Indian steel industry. AIMS International J. of Management, 6(2), 137-151.

Koul, S., & Atul, V. (2012). Good as new: The promise of revamping in the Indian steel industry. AIMS International J. of Management, 6(2), 137-151.

Pooja Wadhwa and Saroj Koul, Critical Factors Affecting Retention: Case of the Indian IT Industry, Ninth AIMS Int’l Conference on Management (AIMS-9), pp. 632-63, Flame Pune, India, Jan. 1-4, 2012.

Koul, S., & Verma, R., (2011). Dynamic Vendor Selection based on fuzzy AHP, Journal of Manufacturing Technology Management, 22(8), 963-971.

Singh, A., Koul, S., & Agrawal, A.K., (2011). A Vendor Managed Two-Echelon Inventory System for an Integrated Production Procurement Case, Asia-Pacific J. of Operational Research, 28(3), 301-322.

Rohit, Saroj Koul and Atul V, Carbon Footprint in Steel Making – An Empirical Study, Int’l Conference on Advances in Supply Chain and Manufacturing Management (ASCMM2011), IIT Kharagpur, West Bengal, India, December 16-18, 2011.

Saroj Koul, Ankur Saraswat, Rakesh Verma, Evaluation and Ranking of Supplier at a Service Firm Using Analytic Hierarchy Process, World Congress on Information and Communication Technologies (WICT2011), organized by University of Mumbai, India and MIR Labs, USA, pp. 926-931, Mumbai, India, 11-14 December, 2011. [ISBN: 978-1-4673-0125-1© 2011 IEEE].

Saroj Koul and Neeraj Saxena, Can Technological Innovations Handle Attendance of Unskilled Workers at a Large Power Plant Construction Site?, Int’l Conference on Management Cases 2011 (ICMC 2011), NCR, India, December 1-2, 2011, pp. 260-269. Eds. Sardana, G.D. et al., Positive Initiatives for Organizational Change and Transformation, McMillian Advanced Research Series [ISBN: 935-059-037-9].

Singh, A., Koul, S., & Agrawal, A.K., (2010). JELS models for single-buyer and single-suppliers: A comparative analysis, International Journal of Operations and Quantitative Management, 16(2), 173-189.

Raut, R., Verma, R., Bhasin, V., & Koul, S. (2010). Buyer-supplier collaboration and performance: Evidence from India, International J of Services and Operations Management, 7(1), 82-101.

Verma, R., Koul, S., & Kannan G., (2009). Vendor Selection and uncertainty, International J. of Business Performance and Supply Chain Modelling,1(4), 333-345.

Koul, S. (2009). Communication structure of the public sector in India: an empirical analysis. Corporate Communications: An International Journal. 14(3), 320-332.
Email skoul@jgu.edu.in
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